Terms of Service

These Terms of Service (“Terms”) govern your use of this public website, redancompliance.com, operated by Redan Compliance LLC, a Florida limited liability company (“Redan,” “we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these Terms.

If your firm is a customer, your firm's use of the Redan Compliance platform — including subscription terms, billing, and renewal — is governed by the Master Services Agreement your firm has executed, not by these Terms. Where these Terms and a signed Master Services Agreement conflict, the Master Services Agreement governs.

1. Acceptable Use

The Platform is designed for use by SEC-registered investment advisers and their authorized personnel for marketing compliance documentation, vendor due diligence, and compliance training recordkeeping.

You agree not to: (a) use the Platform for any unlawful purpose; (b) attempt to gain unauthorized access to any part of the Platform; (c) reverse-engineer, decompile, or extract the Platform's source code; (d) upload malicious content or interfere with service integrity; or (e) resell or sublicense access to the Platform without written consent.

Not legal advice. The Platform is a compliance documentation tool. Nothing in the Platform constitutes legal advice, and no attorney-client relationship is formed through use of Redan. Consult qualified legal counsel for questions specific to your firm's regulatory obligations.

2. Data Ownership

Your firm owns all data you upload to the Platform, including marketing materials, evidence files, CCO determinations, vendor records, and training records. Redan processes this data on your behalf as a data processor.

Redan does not claim any ownership rights over your firm's compliance data. We will not use your firm's data for any purpose other than operating and improving the Platform, unless you provide explicit written consent.

3. WORM Storage and Data Immutability

Certain categories of data — including evidence files, audit log entries, and CCO determination records — are stored using WORM-compliant (Write Once, Read Many) policies. Once written, these records cannot be altered or deleted.

This design is intentional and mirrors the evidence standards expected by SEC examiners. By using the Platform, you acknowledge and accept that evidence records and audit logs will be permanently retained for the life of your account and cannot be selectively removed.

4. The Free Knowledge-Base Tier

The free tier is read access to Redan's SEC knowledge base through the Redan MCP. It is not access to the Redan platform. A free link can read the knowledge base and nothing else. The database enforces that rather than trusting us to remember it: a trigger refuses to widen a free link's permission when the link is created and every time afterward. So a free link cannot reach any firm's records, including your own.

A free link can look up what the marketing rule says. It cannot open a firm's marketing review, a Blue Folder, or anything a firm has uploaded.

The free tier is offered as it stands. Redan may limit, suspend or withdraw free access at any time, and may revoke a link at any time. Every link expires 180 days after it is issued.

If we take the free tier down, your link stops working. There is nothing to refund, because you did not pay for it.

Answers are automated analysis of Redan's own records. Section 1 above applies to them in full: nothing the MCP returns is legal advice.

The MCP can tell you what the custody rule says. Whether your particular arrangement trips it is a judgment you or your counsel makes.

What the MCP records about your use, and who can read it, is in section 5 of our Privacy Policy. On a firm link every question and every answer is kept, and it cannot be deleted. On a free link the question and the answer are not kept at all, and the record that a call was made cannot be deleted either.

5. Intellectual Property

Redan owns the Platform, including its software, design, trademarks, and all underlying technology. These Terms do not transfer any intellectual property rights to you. You receive a limited, non-exclusive, non-transferable license to access and use the Platform during your active subscription.

You own all content you upload to the Platform. By uploading content, you grant Redan a limited license to process and store that content solely for the purpose of providing the service.

6. Confidentiality

Redan treats all firm data as confidential and will not disclose it to third parties except as required to operate the Platform (e.g., to infrastructure providers listed in our Privacy Policy), to comply with a lawful court order or regulatory request, or with your explicit written consent.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Redan's aggregate liability to you for any claim arising out of or related to these Terms or the Platform shall not exceed the total fees paid by your firm in the 12 months preceding the claim.

In no event shall Redan be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages.

Redan does not guarantee that use of the Platform will result in a successful SEC examination outcome. The Platform provides documentation infrastructure; examination results depend on the substance of your firm's compliance program.

8. Indemnification

You agree to indemnify and hold harmless Redan, its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of the Platform in violation of these Terms or applicable law.

9. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings conducted in English. This section does not limit either party's right to seek injunctive relief in court.

10. Changes to These Terms

We may update these Terms from time to time. We will notify account administrators by email at least 30 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at: info@redancompliance.com